Getting started?
Prepare a broker demo account and MT4, then follow your chosen bot’s guide.
Open the beginner guide ↗GNINE Help
Let’s find your next step.
Help with your GNINE account, MT4 setup and product access.
Can’t sign in?
Use the email you registered with. You can reset a forgotten password securely.
Reset your password ↗Checking your access?
See verification, demo expiry, confirmed paid access and subscription controls.
Open your account ↗When something needs attention.
Start with the status shown in your account.
When can I try GGMT?
GGMT is currently a preview. Its customer demo, download and setup guide are being prepared. Explore GGMT for its release status. The LST membership currently covers LST.
I paid, but access is not confirmed.
Open your account and use Check payment status for the saved checkout reference. Confirmation can arrive separately from the payment page. Do not make another payment while the outcome is unclear. If it stays pending, give support your reference and payment time.
The verification email has not arrived.
Check spam and confirm the email shown in your account. Use Send verification email again. If email delivery fails, your account remains saved and your demo has not started. An expired verification link requires a fresh email.
The download or checkout is unavailable.
LST activation and new payments stay closed during release preparation. You can still read the guide and manage an existing subscription. If access is active but your download is unavailable, contact support before reinstalling.
I want to cancel renewal.
Sign in and select Manage subscription or Manage or cancel renewal to open the provider’s management page. Cancelling renewal leaves any remaining paid access until its recorded expiry in UTC. If the provider page cannot be opened, contact support.
Can I change my MT4 account?
LST allows one MT4 account. The first trial-to-paid conversion releases the demo binding so you can select your paid account. Later transfers need support. Do not share your key or create duplicate installations.
I have an older GNINE purchase.
Your old offer and fulfilment path are separate from the LST membership. Use your original delivery instructions or the legacy GNINE page. Buying LST is a separate decision.
Still need help?
Include your registered email, what you were doing and the exact error.
For payment questions, include the reference. Never send your password or full licence key.